If you are buying from the U.S., please read until the end.
All the orders will be processed after pre-order time is over
After the items leave our country (we ship from Italy), it can take up to 2 months for you to receive the parcel, depending on where you are from.
The estimated shipping time start from when the buyer receives the tracking number and not when the order is placed.
☆ GENERAL POLICIES ☆
- All the orders including the Summer Heat Fanbook will need to wait until the book is produced before being shipped, so please be aware it will take a longer time.
- If your delivery fails and the parcel gets returned to sender, we can attempt another time only after we receive it back, but you’ll need to cover the second shipping fee.
- Tariff-free shipping and VAT applies to selected regions only.
- Any custom duties, VAT, or import taxes (if charged) are the buyer's responsibility.
When the parcel leaves our country we are no longer responsible for complications or loss, so please refer to your local post service for help.
This promo has been planned and created for pre-order bundles and books, in order to boost the sales of heavier and pricier items. However, because of this, merch items come with their own shipping fee, but worry not! You can buy multiple units free of any additional charge
☆ IF YOU BUY FROM THE U.S. READ HERE ☆
Considering the most recent development with the U.S. regulations regarding international shipping, we found ourselves unable to use the regular mail to deliver to the U.S. until further notice. However, since many of you asked and we absolutely want to do anything we can to make our products accessible to everyone, we managed to find a compromise: we will use DHL courier to ship to the U.S. and a few other countries.
If your country is eligible for pre-order bundle items, your shipping will be safe, fast and environmentally friendly, making it a money-saving deal to not miss!